Accessing Services

Please call 0191 524 3669 between the hours of 08.45am and 12.15pm to book a same day telephone triage assessment if…

• If you have symptoms of a sexually transmitted infection
• Need PEP or PrEP
• Have been informed you have been in contact with a sexually transmitted infection
• You would like to speak to a member of the team about a sexual health issue

***Please be advised, if we reach full capacity before 12.15 the line will be closed and you will be asked to call back the following day***

You will be asked to provide your name, address, date of birth and telephone number and will receive a call back from our nursing team to assess your needs. Following the telephone assessment, the nurse will offer you a suitable appointment with a member of the team.

For any of the following services, we now offer pre-bookable appointments. Call our reception team between 8.45am – 19.00pm to arrange;

• Fast track screening (if you would like screening for sexually transmitted infections and DO NOT have symptoms)
• Contraception, including appointments for implants and coils
• Pregnancy testing and pregnancy decision making support
• Cervical screening (smear test)